TERMS AND CONDITIONS OF USE — WRAMBOX
Francisco Manuel Gallardo Liebana trading under the name Wrambox
[Full address — pending] [Legal email — pending] [VAT number — pending]
1. Purpose
Wrambox is a digital platform offering tools and applications for freelancers, businesses and individual users.
Professional users (freelancers and businesses) access the included applications through a monthly subscription. Certain applications or features may be subject to additional charges.
Individual users may access certain applications through individual pay-per-use payments.
For every payment made, Wrambox will issue the corresponding electronic invoice.
2. Registration and user account
To use certain services, the user must create an account providing truthful, complete and up-to-date information.
During registration, the user must indicate whether they are acting as an individual or as a professional (freelancer or business).
The user is responsible for maintaining the confidentiality of their access credentials and for all activities carried out from their account.
Wrambox may suspend or cancel accounts containing false, incomplete or fraudulent information.
3. Subscription for freelancers and businesses
The standard subscription costs 9.99 € per month, unless a different amount is expressly indicated at the time of contracting.
The subscription renews automatically on a monthly basis until cancelled.
Certain applications, modules or features may require additional payments independent of the base subscription.
After each charge, the user will receive an electronic invoice by email.
4. Pay-per-use for individuals
Individual users may access certain applications through individual payment prior to use.
There is no monthly subscription requirement for this type of user.
After each payment, the user will receive an electronic invoice by email.
5. Invoicing and taxes
Wrambox will issue an electronic invoice for each transaction carried out through the platform.
Applicable taxes will be calculated automatically based on the fiscal information provided by the user and the regulations in force in each jurisdiction.
The user is responsible for providing correct and up-to-date fiscal data.
6. Right of withdrawal
Consumers have a period of fourteen (14) calendar days from the date of contracting to exercise their right of withdrawal without providing any reason, in accordance with applicable consumer protection legislation.
In the event of a valid withdrawal, Wrambox will refund the amounts paid using the same payment method used by the user, unless otherwise expressly agreed.
7. Subscription cancellation
The subscription may be cancelled at any time from the platform.
To avoid automatic renewal of the subscription for the following billing period, cancellation must be made at least fifteen (15) days before the end of the current subscription period. Otherwise the subscription will continue for one more month.
Cancellation does not entitle the user to a refund of amounts already paid, except in cases provided for by law.
8. Failed payments
If an automatic charge cannot be completed, Wrambox will make a new payment attempt.
If the second attempt also fails, the user will be notified and will have 48 hours to regularise the situation.
If payment has not been made after this period, Wrambox may temporarily suspend access to the contracted services.
9. Use of artificial intelligence
Certain Wrambox features use artificial intelligence technologies provided by third parties.
To provide these services, certain data provided by the user may be processed by external providers selected by Wrambox.
The user acknowledges and accepts that results generated through artificial intelligence may contain errors, omissions or inaccuracies and must be reviewed before use.
10. Generated content and user responsibility
Wrambox provides assistance and automation tools but does not provide legal, tax, financial, labour or professional advice.
The user is responsible for reviewing, validating and verifying any document, invoice, report, calculation or content generated through the platform before using it or communicating it to third parties.
Final responsibility for the use of such content lies exclusively with the user.
11. Service availability
Wrambox will make reasonable efforts to ensure the availability and correct functioning of the platform.
However, temporary interruptions may occur due to maintenance tasks, updates, technical incidents or circumstances beyond Wrambox's control.
Wrambox does not guarantee uninterrupted availability of the service.
12. Data protection and retention
The processing of personal data is governed by Wrambox's Privacy Policy.
After account cancellation, Wrambox may retain certain data for the periods required by applicable tax, commercial or administrative legislation.
Once these periods have ended, data may be permanently deleted.
13. Intellectual property
All intellectual property rights over the platform, its design, software, documentation, trademarks, logos and content belong to Wrambox or their respective owners.
Use of the platform does not imply the transfer of any intellectual property rights to the user.
14. Limitation of liability
Wrambox shall not be liable for indirect damages, loss of profits, loss of data or harm arising from use of the platform, except in cases where applicable legislation establishes otherwise.
In no case shall Wrambox be liable for decisions made by the user based on information or content generated through automated tools or artificial intelligence.
15. Modifications to these terms
Wrambox reserves the right to modify these terms when necessary for legal, technical, operational or commercial reasons.
Users will be informed of modifications by email.
Continued use of the service after the changes come into force will imply acceptance of the current terms.
16. Applicable law and jurisdiction
These terms and conditions shall be governed by the law of the Federal Republic of Germany.
Any dispute arising from the use of the platform shall be submitted to the competent courts of Germany, without prejudice to the mandatory rights that may correspond to consumers under applicable legislation.